Pros
Highly motivated team who want to exceed guests expectations. Fantastic working relationships Operations Managers and team members
Cons
No work life balance. 16 hour shifts are not uncommon for Operations Managers. No support from upper management’’it’s your hotel deal with’’. Now the company has imposed mandatory redundancy’s for managers who are unwilling to operate 2 - 3 hotels for a nominal pay rise or accept a demotion to an hourly paid job with no real benefits but as a demoted assistant manager you are still expected to be accountable for the day to day operation of a hotel. Premier Inn used to be all about our guests and used to value there team sorry but this is no longer the case. The sale of Costa for 3.8 billion pounds was supposed to support growth in Whitbread PLC and stop the endless cuts in team labour models forced by Premier Inn senior management.