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      Portland General Electric

      Engaged employer

      Portland General Electric reviews

      Misaligned Leadership, Poor Accountability, and Eroding Employee Trust - Engineer Portland General Electric Employee Review

      2.0
      5 Nov 2025
      Engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at PGE has been a mixed experience. On one hand, it had offered the benefits of a steady utility employer — relatively stable employment, solid (though not outstanding) benefits, and formerly good remote-work flexibility for salaried employees. Those aspects once made it a desirable place to build a long-term career.

      Cons

      Unfortunately, that stability is undermined by major issues in management and organizational direction. Business leaders struggle to accurately track key performance metrics and have limited visibility into how their decisions affect employees or customers. This has resulted in repeated budget shortfalls and misguided initiatives, yet the same individuals responsible remain in charge of the “fixes,” perpetuating a cycle of poor decision-making. Leadership accountability is virtually nonexistent. Poor management choices carry no consequences, while employee feedback gathered through Glint surveys goes largely ignored. Despite numerous employee concerns, little to no tangible change has been implemented to address systemic problems. There’s a noticeable disparity between union and salaried employees in terms of work-life balance and compensation parity. Leadership publicly emphasizes equality between the two groups, but the lived experience of salaried staff tells a different story. Adding to the frustration, the company continues costly building remodels while simultaneously freezing hiring or eliminating positions — a contradiction that sends the wrong message to employees and customers alike. Rate increases have become frequent and steep, leaving many employees, who are also customers, feeling disillusioned and ethically conflicted about the company’s direction.

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      Portland General Electric Response
      7mo
      Thank you for sharing your feedback and for your long tenure with PGE. We truly appreciate your perspective and the time you’ve invested in the company. Your comments about leadership accountability, decision-making transparency, and work-life balance are important to us. We’ve intentionally expanded opportunities for employees to engage directly with our officer team through new and enhanced communication channels. This includes more frequent Let’s Connect Live sessions, Maria’s Small Group Manager meetings, and the Officer in Your Neighborhood series. Each forum provides space for open dialogue, real-time Q&A, and transparent updates from senior leaders. These touchpoints are helping build greater visibility, accessibility, and trust in leadership across the organization. Our Culture and Engagement team is actively working to strengthen how we review and act on survey results, including building a more robust process for exploration and follow-up action plans. We’re committed to sharing updates with employees as these improvements take shape. Your insights help us identify where we can do better, and we’re committed to creating a workplace that values both employees and customers. Please reach out to our HR department directly at 503-464-7250 if you would like to have a more in-depth conversation. You can also report your observations confidentially online to Ethics Point at any time or by calling their hotline at 866-384-4277. This website and hotline are managed by a third-party vendor. -Sequoia

      Explore other reviews about Portland General Electric

      5.0
      13 Jun 2026
      People and culture
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to build a career. There are strong opportunities for internal movement and development, and leadership genuinely seems to care about employees and the culture. The benefits are excellent, particularly the retirement and 401(k) programs. Like any publicly traded company, there is a focus on performance, accountability, and delivering results, so if you’ve worked in an environment that reports earnings and manages to shareholder expectations, you’ll find the pace and expectations familiar. Overall, a purpose-driven organization with meaningful work and good people.

      Cons

      - company in transition -communication noise

      2
      2.0
      24 Apr 2026
      Professional staff
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits at PGE are wonderful. 401k Match, a healthy amount of PTO, health support, and the pay is top notch.

      Cons

      There is a toxic culture being spread in Human Resources right now. There is a lack of fairness and trust being displayed by senior leadership. Most don't feel trusted to do their jobs as they constantly feel watched and monitored. There is a view of favoritism happening and it's noticed by many, observing the lack of flexibility around work life balance, hours and child/elder care responsibilities. There are many out on a leave of absence due to these stressors affecting people who were once healthy excited workers. You can see on their faces how people's health is taking a toll. SLT talks about how your mental and physical health is important, but it feels more like a liability. And in the end, there are overall feelings of if you leave, it's totally okay because they'll just replace you with someone they know. And they don't seem to care.

      1
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