Wolf in sheep's clothing - Anonymous employee Porch Group Employee Review

1.0
29 May 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart people. Beautiful Seattle office. PR team is second to none.

Cons

If you are considering working at Porch, you may want to consider the suspicious timing and whitewashed sentiments in most of these reviews. As a professional in my field with over a decade of experience, I have never seen a team of bright, capable people so incredibly mismanaged. Middle management does nothing but bend to the will of the CEO and essentially asks their employees to do their work blindly. Need to know "why" you're about to do X? Good luck getting an answer you're satisfied with. Want to take a step back and think about the bigger picture? No time for that when you're "moving fast." The CEO is a charming salesman, but that is where my regard for him ends. If you raise an issue, he may pay lip service to that issue, but at the end of the day, nothing changes. He's getting what he wants, and that's high-volume, low-quality output. I initially bought in very strongly to the idea of Porch becoming the next great thing in home improvement. Unfortunately, after working here for several months, it became apparent that it's really just a house of cards.

Explore other reviews about Porch Group

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team. Enjoy working with everyone.

Cons

High incentives would be nice.

4.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Pay and benefits were above average - Off-site company meeting in Irving, TX was fun and fully reimbursed (flight and hotel) - Smaller, tight knit team for licensed calls

Cons

- Training for myself and one fellow new hire took 10 months to complete (most of it was spent in Underwriting vs. customer service). - Manager of customer service call center spoke unprofessionally and rudely in public (via company’s Teams) to myself and others, which she escalated and led to me resigning. - “Offline” work in between phone calls, as most call centers do not expect this from us - Rotating the licensed reps to be in the unlicensed queue (due to volume and not enough staff) more often than was initially promised caused a strain and burnout fast.

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