Good spot - Account Manager Pontera Employee Review

Nice office, snacks and free lunch. Some nice people to make friends with. Great place to collect a paycheck.

If only the company had as good of a foundation as the building they work in. Management continues to run experiments and makes their individual contributors suffer the consequences of their mistakes. There is a huge disconnect from leadership and the employees. Management lacks real human connection and their sole function is to supervise meetings all day. Leadership lacked clear ownership and direction for the business. Despite having strong product-market fit and very little direct competition, the company has made minimal improvements to the product over the past few years beyond a face lift. Customers are paying full price for a product that is inconsistent in performance and not built to scale.

Pretty good benefits, some genuinely great people, nice office.

The product itself is under developed and lacks the ability to meet modern standards, which causes the whole business to fail. The “solution” is rudimentary and for a problem that doesn’t really exist. The client base and management are truly just money hungry. Constant reorganization to attempt to recoup losses makes everything feel unstable. After layoffs in the winter, workload and “responsibility” increased without meaningful adjustments to roles and of course no adjustment to compensation. Management is lacking as most of them are disillusioned and fail to give reasonable and actionable feedback. Promotion has become pretty much impossible, even for “top performers”. For a company based in NYC, the lack of diversity is truly shocking and borderline disgraceful. Minorities are few and far between, and are mostly in the lowest paid positions. Everyone working there is uniquely miserable- when I left everyone who I spoke to was actively job searching or considering leaving. BTW- the positive reviews all left at once are certainly from management as they came just before massive layoffs. Do better.