Review of PM - Policy Medical in Richmond Hill - Account Manager PolicyMedical Employee Review

Truthfully, everything seems ideal at Policymedical until about 1 month in, and then reality sets in.

The expectations at Policymedical became unreachable after just a short time spent there. It became clear that no matter what I accomplished (or any employee it seemed) was not going to be enough. I never expect to be praised for every small task, but the boss tends to degrade or find a small way to put you back in your place, making you feel like you have to find a way to come back stronger and prove yourself every second. He portrays a very casual and laid back attitude, which seems pleasant at first, but I soon realized I was being picked apart and judged for every minute of my time spent there. I will never forget the late nights or weekends spent working, while still receiving emails with a negative tone. This to me is not worth any salary paid – it does not make up for being made to feel useless in my role. I’ve actually never felt so insecure in my entire career until I joined Policy medical. I have read the other reviews here, and some mention the policy management software being a good product at least – I thought the same for the first while, until directly hearing many customer complaints about issues, or promises that were never delivered. I understand the customer completely, and hope that management of this company will put their ego aside and start listening to the customer.

Staff is very friendly and helpful. The office is very open concept and everyone is easily approachable. There is opportunity to bring forth new ideas to improve the process and workflow. The product has come a long way and is constantly being updated to reflect customer concerns. CEO gives each employee a ton of attention daily and always checks in to see what you are working on.

Although the CEO preaches work/life balance, he is not respectful of employees' free time, expects more than what is humanly possible. He will never be satisfied even if you are working 24/7. Getting late night emails with demands is just part of the high stress load you can expect at policy medical. Company has the highest turnover I have seen in a while, and this will not change unless the CEO changes his outlook and expectations. It is also common practice to over exaggerate the product's capabilities to the customers, which leads to huge frustration after the clients have paid top dollar for a product that doesn't deliver what was promised.