From best to absolute worst - Anonymous employee Pod Point Employee Review

1.0
14 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- There are so many incredible, talented people at this company who make this a fantastic place for learning and developing your skills - The company is remote-first, which provides a great work-life balance

Cons

- The leadership is arrogant and insensitive. They seem completely unwilling to admit there are things they don’t understand or could learn more about to actually be effective in leading the company towards success - Change management is awful, changes are terribly scoped out and not communicated well at all - The upper management that replaced the previous management is terrible at communication, and somehow manage to make everyone feel completely unmotivated. The overall feeling is that they are here for a short period of time, they just want to make their changes to get some stats for their CV and will not stop to think about how they are coming across.

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Pod Point Response
2y
Thank you for sharing your valuable insights and perspective. We deeply appreciate your recognition of the incredible talent within our team and the positive work-life balance. Your concerns about leadership, change management, and communication are crucial to us, and we're committed to addressing them openly. Your feedback guides us in our ongoing efforts to improve and identify areas for growth. We are genuinely disheartened to hear that our leadership has been perceived by you as arrogant and insensitive. Our sincere intention is to lead with empathy and humility, and we regret if we have not met those expectations. Actively fostering a more open and collaborative leadership approach that values the input of every team member is a top priority. Your insights on change management and communication resonate with us, and we understand the importance of well-scoped and clearly communicated changes. We are dedicated to refining our processes to ensure changes are communicated effectively, creating a more transparent and inclusive environment. We have equally received positive comments from employees about the regularity and transparency of our communications in recent months, even when the communication message is simply that we are still working on things. Being honest about the good, the bad, and the unknown can be difficult to receive but we continue to believe that honesty is the best approach. The perception of upper management lacking motivation is concerning, and we apologise if it has contributed to an unmotivating atmosphere for you. Rest assured, our leadership team is wholeheartedly committed to the long-term success of the company and to cultivating a positive and motivating work environment. We highly value your advice on communication and openness to learning, and we are continually working to improve our strategies. Taking a more human approach to connect with our team members genuinely is a priority for us. Thank you for sharing your advice with our management team. We remain dedicated to creating a workplace where everyone feels valued, motivated, and heard. Your input is instrumental in our journey toward becoming a better and more inclusive organisation. Best regards, Pod Point Team

Explore other reviews about Pod Point

5.0
21 May 2021
Recommend
CEO approval
Business outlook

Pros

Good work environment and culture

Cons

None that I can think of

5.0
24 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The dynamic in the business is very positive, enthusiastic and caring. - Despite a tough market to work in at the moment, the SLT are working together well and facing this challenge head on, rather than burying their heads in the sand. They have a clear vision. I have confidence in their plans. - Pod (Point) are very adaptable and eager to change and improve, refreshingly more so than any prior company I've worked for (due to hierarchy and bureaucracy). Company-wide improved agile ways of working shouldn't be understated. - Managers are open and approachable. - Remote working approach is very productive, both for solo work and remote meetings, and this provides a great work/life balance by avoiding commuting, and providing convenience. - The work and projects are interesting and varied. - A great brand and product business to be associated with. - There have been promotion and development opportunities, and internal development/investment in individuals.

Cons

- Due to financial & market pressures (and possibly having grown the business a bit too quickly in the past), there have been rounds of redundancies over the last 2 years. This appears to have been essential in order to protect the business and ultimately others' jobs in the process. This has obviously impacted morale and confidence as you'd expect, but the business has focussed well on the recovery from this. - Individual training budgets have been very tight for a long period of time. The cost of not investing in the training of staff could be greater than the cost of doing so. - The benefits package is quite basic and is more generous elsewhere.

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Pod Point Response
10mo
Hi there, Dean here from the People Team. I just wanted to say thank you for such an honest insight into all things Pod related over the past couple of years. It's really good to see that, despite the changes, your positive outlook for the business matches the energy those changes were set to bring! I hear you on the development and benefits points that are raised, and do want to give you some confidence that we are working on a number of projects to support this in the team. If you wanted to find out some more about this, please do slack me directly and we can pick up a conversation. All the best!
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