2y
Thank you for sharing your thoughts.
Relating to your comments on how we employ our team; as a startup, we’re growing and continuously exploring our hiring capabilities. Currently we engage team members from all over the world using a variety of contractual models, as we want to be able hire the best people regardless of their geographic location. We’ve found this helps us to be as inclusive as possible when it comes to hiring great talent; whether they can work full-time or on a more flexible basis, whether they are based in a country where we can offer employment, or in a country where we cannot offer this option yet.
While we value the benefits and flexibility of being a fully remote team, we put a lot of effort into creating an environment where meaningful relationships between team members can develop. We strive to ensure our team feels empowered, and enabled, to shape the organisation alongside the founders. One example of how we do this is by inviting all team members to meet every three months somewhere nice in Europe. We use these opportunities to realign on our goals and organisational approach, and create space for social connections; we find a certain collaborative magic can only happen in-person.
We apologise and truly regret to hear that you felt disrespected. We put a lot of emphasis on constructive communication amongst the team; we practise a strong feedback culture with regular developmental feedback sessions as well as an internal coaching program; we emphasise our values of transparency and collaboration, and have a meritocratic work culture. Creating an environment where team members are encouraged to take risks, and where we jointly learn from our mistakes, is key to our organisation. We are very sorry if we did not live up to our aspirations in our interaction with you.