A Great Time to Be at Planful - Customer Success - Director Planful Employee Review

Planful is a great place to work and challenge yourself and grow your career. It's a culture that values high ownership, and rewards impactful behavior that drives results. You'll work with a lot of compassionate, smart and collaborative people who care a lot about our work and the finance and accounting people we help serve. Another standout aspect of Planful is the access and exposure to executive leadership, You'll be able to learn directly from ELT and collaborate with them directly. They are not gatekept and are eager to jump into the weeds with employees to problem-solve and move the business forward.

No company is perfect but the difference between Planful and most other companies is leadership cares deeply about feedback and actioning on it in a timely matter.

Having been in the Planful ecosystem for several years, I have seen the company transition through a few different phases. What I can say without hesitation, is there are many high quality individuals that work here, and the culture has always been very strong. I personally feel I've gained a sense of accomplishment, that my job matters and the ability to do my job has never been diminished or jeopardized by a lack of support or resources. Further, the software truly helps customers do their job better.

Every company goes through ebbs and flows, peaks and valleys, and I think Planful is no different. The company is going through a transition period and I think that can be difficult for some employees to handle; especially those who are newer to the company and don't have the historical context around how and why changes need to be made. Leadership turnover, reductions in force and shifting investments into different areas of the business can cause friction and upheaval, but I believe it can be likened to "ripping off the band-aid." Sometimes, it has to be done and there is short-term pain associated with sudden change. Good or bad, it doesn't necessarily mean that wounds don't heal.