Find a Competitive Plan Manager - Anonymous employee Plan Partners Employee Review

- Modern office environment - Some team members were genuinely kind and trying their best under pressure - Can be useful as short term experience if you need immediate work (via agency hire)

- Constant hiring of large batches of temporary agency contractors, then contracts often ended early depending on business needs - Felt like the business knowingly overhired staff and treated contractors as disposable - Clear divide between permanent employees and temp workers - Temp workers were openly excluded from workplace events like the Christmas party unless they were especially close with management - Workplace culture felt toxic and unsupportive at times: lots of gossip, arrogance, blame shifting, and very little collaboration between teams - Frontline customer service staff regularly dealt with distressed and vulnerable NDIS participants/families without enough support or proper communication training - Phones were nonstop with frustrated callers which created a stressful environment all day - Leadership felt performative rather than genuinely invested in staff wellbeing. Constantly engaged in unprofessional behaviours and conversations i.e talking about other staff in front of staff... - The Christmas party felt extremely extravagant and out of touch with the actual morale of the workplace

Excellent training and professional development opportunities Very support management Focused on customer first and quality customer support

New culture means less people leaving, less opportunities for advancement.