A learning experience with a twist! - Co Manager Pilot Flying J Employee Review

2.0
29 Jan 2011
Recommend
CEO approval
Business outlook

Pros

As Flying J before it became Pilot run was a great company to work for. But, now it is very different in the sense that you are expected to work 55 to 60 hrs. per week no matter what every week. And you are only scheduled for 47.50; the same reason I had to get out of my last Management position.

Cons

Now that it is Pilot run they are replacing all levels of management with "Pilot" managers everywhere. So beware if you are looking at their ladder to climb!

Explore other reviews about Pilot Flying J

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work management was really nice

Cons

I do not have any cons

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent for Knoxville Benefits are good Coworkers are the only thing holding this place together

Cons

The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made. The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home. Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable. Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees. Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support. The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.

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