Pros
The staff is full of great, genuine people. There is no office politics amongst the staff (which makes it all the more surprising that the problems of this workplace are solely caused by how bad management is). Most people are willing to make changes to have a longer more successful future for the company. Relaxed environment and easy to feel at home.
Cons
My opinions below. Management lacks professionalism and treats employees differently based on whether they like them or not. Too bad for the company because usually the proficient employees are the ones they don’t like. The reason being the management's horrible practices and intolerance towards anyone that wants to make the company even slightly better. You’d think everyone would want what’s best for the company but management is the reason this company is doing so tragically. Bad releases. Features don’t ever go through enough QA, prices are too high only because of the lack of quality of work and needing to account for all the bugs that come up with every push. Even so nothing ever gets done on time. Employees are very unhappy but instead of trying to find a solution management just acts like they are constantly in a sales pitch, covering things up and pretending everything is pink and rosy. There are no regularly scheduled employee reviews some people have them three months after joining some don't even after three years, which means more opportunities for some people and not others based on nothing tangible at all. People here are oblivious to how a tech company should be run. A lot of tech concepts that would be a given for other companies are not even talked about or accounted for. The people in charge do not have the experience to be where they are. The criteria for promotion should not be "level of agreement with the CEO." First and foremost a company needs to keep metrics to even think about getting better, even after 10+ years, Pica9 does not keep (in my opinion) useful or precise metrics so surely any kind of planning will be based on mere whim rather than data.