STAY AWAY - AS FAR AS YOU CAN - Client Success Associate Phreesia Employee Review

1.0
13 May 2021
Recommend
CEO approval
Business outlook

Pros

Stocked Kitchen (while in office) Amazing colleagues - not management or leadership (hard workers, long lasting relationships) Decent enough benefits (cell coverage, medical) Great Product

Cons

I don't really know where to start. Toxicity is the name of the game. *****Do yourself a favour, read this and the other negative reviews and really take them into consideration. Reach out to previous employees as well before joining this company. I had initially wanted to avoid leaving a review but after hearing about more firings, I wanted to take some time to shed light on this company. First and foremost, if you value your life, your sanity, mental health and if you have any self respect, stay away from this company. The recent salary boost is just a cover up for all the firings and the people that have left. Don't focus on the salary, I promise you - you will hate yourself. Despite working your heart out, on days off and weekends, this company will never appreciate you. A company's duty and role when onboarding employees is to provide them with any help necessary in order for them to succeed. While over here, a few months in, if you ask for help, it's pretty much committing a crime because you will have a mark painted on you - which will later on be used against you. And eventually, even to fire you. Managers have no care. As long as you are hitting the numbers they've promised to the leadership, you are in good standing. Otherwise you get cut fast and managers build a personal grudge against you. Managers have ZERO training on how to handle their teams. Zero focus on their employees well being, mental health. Any lack of performance that maybe caused by a number of personal issues, will result in a performance plan (which means 100% you're getting let go). The politics in this company are disgusting. You will never, ever understand your role. They will cut corners to make you do things other teams should be doing. But basically, your role is that of a honorary technical associate, sales AND customer service and day-to-day things marketing should be handling. You will take a lot of heat from clients for this company's incompetency and consistent failure of product and down time. Despite you training and offering assistance and helping MULTIPLE new hires coming in, you will hold no value. You are a small cog in the machine and easily replaceable. If they at all cared for their workers well being and truly wanted them to improve - they would make that effort and better understand where/ how to utilize their skill sets. Not put them on a performance plan and fire them a month later.

Explore other reviews about Phreesia

5.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great manager Opportunity for growth Good benefits

Cons

No 401k match at this time

1.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The paycheck was on time. Literally, that is the only positive thing I can say about this experience. If you are looking for anything else—growth, respect, or a sense of purpose—look elsewhere.

Cons

Financial Embarrassment - It is insulting to watch leadership spend millions on flashy team meetings and corporate vanity projects, only to turn around and lay off the very employees who keep the lights on. Favoritism - This company does not run on merit; it runs on favoritism. If you aren't one of the hand-picked favorites, you will never be appreciated or respected. You are essentially a ghost in the machine, expected to do the heavy lifting while the "favorites" get the accolades. Culture - The environment is suffocating. Management from the top down has zero interest in the needs or well-being of their teams. There is a total lack of empathy and a complete refusal to listen when employees ask for help or resources. Work-Life Balance - Management views "work-life balance" as a myth. They expect total devotion but offer zero flexibility or support in return. Compensation - The compensation is significantly below market rate for the level of stress and the volume of work expected.

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