I worked one shift and the second time I tried to log in I couldn' - Phone Actress Phone Stars Employee Review

1.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

It could be a great work from home job

Cons

I've not been able to work long enough to find out if it's a good job. I worked for about an hour then logged out and tried to log back in a little bit later and my login never worked again. I've text and emailed and contacted support through the website and it says my login information is incorrect. I don't know what to do I really wanted to do this job but I can't even find out if I've been fired or not

Explore other reviews about Phone Stars

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free equipment Free training Flexible schedule Caring mentors Free gift cards Bonuses Feeling like a star

Cons

Slight learning curve. Phonestars is not like other services. You’re expected to keep customers who desire immediate gratification on the phone for longer periods. It can be difficult.

4.0
27 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Your info is kept confidential. You don't have to handle billing or advertisements—no texting, pics, or videos. You are paid an hourly rate. This is much better than some companies that may only pay you a few pennies per minute. As an employee, taxes are deducted from your paycheck before you receive it. They offer a variety of schedules around the clock to accommodate your lifestyle. There are part-time and full-time schedules. You get paid breaks. They do have a support phone line and email if you have questions or need help. You can earn bonus points, which I believe are based on the length of each call. These points can be used to shop in their store, which offers a wide range of products. This is in addition to your regular hourly pay rate, which is paid out bi-weekly.

Cons

There is no training, no employee community chatline, or website for coworkers to check in on each other or say hello and have a good day. You cannot hang up on hard-to-deal-with callers! No taboos are off limits—anything goes... This can be particularly challenging for anyone who has experienced trauma in their past.

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