Poor management and pay - Anonymous employee Phoenix Behavioral Health Employee Review

Work in your preferred areas.

Difficult to say as I was laid off due to the pandemic.

Clinical supervisor was easy to work. Other therapist and case managers made working their doable because we all wanted what’s best for the clients.

I do not recommend Phoenix Behavioral Health. In my experience, the work environment was deeply concerning from both an ethical and clinical standpoint. Therapists were consistently overworked, contributing to significant burnout and making it nearly impossible to provide the quality of care clients deserve. There was not adequate time built into schedules for thoughtful, individualized treatment. I was also troubled by admission practices. Clients who appeared to require a higher level of care were admitted despite concerns, placing both clients and clinicians in difficult and potentially unsafe situations. Therapists were expected to complete intakes under significant pressure, with little regard for clinical judgement. Communication from ownership was minimal, and there appeared to be little investment in understanding day-to-day clinical realities or supporting clinicians appropriately. For a field that depends on ethical standards, supervision, and clinician well-being to ensure client safety, this environment fell far short.