Nice place to work - Business Development Manager Phocos Employee Review

Good work-life balance due to lack of support.

Constantly expected to deliver growth while resources were steadily removed. Marketing support was eliminated, yet sales expectations remained unchanged. Engineering turnover created long delays in customer support and technical responses. Frequent lack of sample inventory made it difficult to secure evaluations, pilot projects, and new business. Unrealistic minimum order quantities created unnecessary barriers to acquiring new customers. Poor communication between departments led to missed opportunities, delayed responses, and frustrated customers. Emails and Teams messages regarding production, inventory, and technical support often went unanswered. Little visibility into inventory, production schedules, margins, or commission calculations despite being held accountable for results. Customer-facing employees were expected to solve problems without access to the information needed to do so. Internal processes were slow, reactive, and often disconnected from customer expectations. Opportunities frequently stalled due to internal bottlenecks rather than lack of customer interest. Operational issues were often dismissed as excuses rather than addressed as business problems. Accountability was heavily focused on sales outcomes while support functions, communication, and execution received far less scrutiny. Leadership expectations frequently did not align with the resources provided to achieve them. The company talks about growth but appears unwilling to invest in the people, systems, inventory, marketing, and support required to make growth happen. Employees are often left carrying responsibility for issues they have little control over. A culture where identifying obstacles is too often viewed as making excuses rather than solving problems. High frustration, low transparency, and limited support from the organization when challenges arise.

Was a great place to work with the previous leadership.

Unqualified new CEO. The entire A team including the former CEO resigned. The company is going under in no time.