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      Philips

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      Philips reviews

      Terrible - CSA - Customer Service Associate Philips Employee Review

      1.0
      30 Nov 2021
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is decent and that is it.

      Cons

      Do not plan to EVER use your time off, they have favoritism. They have unrealistic expectations that are ever changing and they don’t say anything to you until they are writing you up. The managers are never available to speak with you unless it is your weekly 1:1 which is either filled with lies or your but is being chewed out. ALL of the managers are constantly in meetings. The customers are allowed to verbally abuse you, call you every name imaginable.

      Explore other reviews about Philips

      5.0
      28 May 2026
      Supplier management
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company with great work environment. Work quality of life is excellent. Good benefits and good vacation time.

      Cons

      Lots of change based on changing times. Your way of working will change somewhat at least every couple of years.

      avatar
      Philips Response
      1mo
      Thank you for sharing your experience of over a decade with us in Nashville! It is excellent to know that you enjoy our work environment. We highly value your insights on process simplification and autonomy. At Philips, we believe in mutual trust and the power of together. We encourage you to keep sharing these ideas directly with your leaders or HR partners. Wishing you continued success in your journey!
      2.0
      15 Jun 2026
      Manufacturing project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people in non- upper management roles that work there are fantastic. Great sense of community onsite and the culture champions are consistently looking for ways to make work life better.

      Cons

      Very poor communication on the strategy for the business unit. Leadership publicly promotes innovation and new ideas to be presented but then those ideas are shot down or penalized in private by current upper management. The business unit leadership says that don't want excuses for project delays but will then decide to do 3 major layoffs in the first two quarters with no transition plan, no support for gap in resources and no expectations to delayed progress.

      avatar
      Philips Response
      2w
      Thanks for sharing your feedback and for your 7.5 years of service with us. It’s great to hear that you found a fantastic sense of community and culture onsite among your colleagues. We’re sorry to hear about your experience. Your perspective on management transparency and resource support is incredibly helpful, and we’re actively working to improve our ways of working. We appreciate your dedication over the years and your honest insights, which help us focus on building a better workplace. We wish you all the best in your future career.
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