Agreed, IT is grossly mismanaged - HIM EPIC Analyst Phelps Health Employee Review

1.0
3 Apr 2023
Recommend
CEO approval
Business outlook

Pros

We get to wear T shirts - hooray!!! NOT

Cons

The majority of the original EPIC team has left. Why???? You would think HR would want to know the answer. The Exec Director over IT and Epic has run them into the ground as her stair step to management. She did not care whose neck she stepped on. Still doesn't. The place is a mess thanks to our Exec. Director. No vision whatsoever since she doesn't have the experience for this job. . The CEO appointed her, no interviews, no competition to ensure the right person was in the position. There are close to two thousand help desk tickets open that are not being reviewed or followed up on. Why??? Because unqualified people were put into management roles because they were part of the girls club and not interested in providing service to clinical staff and providers. Agree with the other post, it is worse than being in high school. For some reason the CEO and COO don't want to recognize the problems and the low moral due to not trusting the IT management. Hostile work envirinment has been reported over and over to management and HR. Nothing happens. Last time something like this happened and was reported and swept under the rug, the CEO was replaced.

Explore other reviews about Phelps Health

5.0
1 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Phelps Health loves you. They want you to succeed and everyone you work with is wonderful.

Cons

Lower end of pay than wanted

4.0
26 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are close-knit (like a family) Opportunities for advancement Supportive of ongoing education

Cons

Low pay compared to other hospitals in the state Can't use sick hours unless gone 3+ days and have no PDO hours available Can't claim spouse on insurance if they are employed

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