High expectations, limited support - Anonymous employee Phantom Employee Review

2.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Lovely and talented group of people to work with at a team level. - Opportunity to work with well-known clients. - Decent Vitality health scheme.

Cons

- Management should have invested in additional director-level creative resources to better support team reviews and approvals. The director-level leaders I worked with were great and worked incredibly hard, but there simply weren't enough of them to support the volume of work, creating unnecessary pressure across delivery teams. - I found the company's executive leadership to be highly critical while offering very little recognition for the hard work employees were putting in. Over time, this created what I felt was a negative and demotivating working environment. - The biggest concern for me was experiencing unprofessional behaviour from a senior leader during a meeting, where they raised their voice and swore at team members, including me. Despite leadership being made aware of this, I was left with the impression that there was little accountability and no reassurance that the behaviour had been appropriately addressed. Respectful communication and accountability should be expected from everyone, particularly those in leadership positions. Overall, the combination of workload, limited support, and leadership style created a mentally draining environment that ultimately influenced my decision to leave.

Explore other reviews about Phantom

5.0
16 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-cool range of different projects -had a pretty big restructure to the leadership group and company recently that has had a positive change to the vibe -Introduced transparent salary bands for all departments -prefer to promote from within, which gives clear path to grow -embracing the technology and innovation shift happening. Very encouraged to find new ways to make your job more efficient with tooling and new tech -unique approach to work and projects -cool merch -cool clients -nice new Apple work laptop

Cons

-hours sometimes can be pretty long, when on your project deadlines. -no real structure to people's working days in office, which can make it harder when on a deadline

5.0
22 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great team. Solid product. Strong culture.

Cons

The company hasn't grown that much in the last few years

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