Lead - Pet Pro Lead PetSuites Employee Review

Being able to interact with animals of all breeds and make good connections

Hours depends of the seasons

One of the biggest advantages of working at PetSuites is the hands-on experience you gain with animals. This position is a great opportunity for anyone interested in pursuing a career in animal care, veterinary medicine, or a related field. You will work alongside coworkers with different goals—some who are gaining experience before entering the veterinary field and others who simply have a passion for working with animals. During your time at PetSuites, you develop valuable knowledge about animal behavior, basic pet care, and the responsibilities involved in caring for dogs and cats. You also gain exposure to topics such as medication routines, recognizing different behaviors, and understanding the needs of different animals. This experience can help build important skills for anyone looking to continue working in the animal care industry.

One of the biggest challenges I experienced while working at PetSuites was the management. While my experience may have been specific to my location, I found that communication, scheduling, and employee concerns were often handled poorly. Requesting time off or needing schedule adjustments could be very difficult, even when there were valid reasons. As a high school student balancing school, extracurricular activities, family commitments, and work, I often felt that my personal life was not taken into consideration. There were many times when scheduling decisions caused me to miss important events with family and friends because of a lack of flexibility. Another issue I experienced was how employee concerns were addressed. When equipment or workplace issues were brought up, I often felt that my concerns were not properly acknowledged or followed up on. Additionally, when conflicts or problems involving coworkers occurred, I did not always feel that they were taken seriously or handled fairly. I also had concerns regarding leadership structure at my location. Some supervisory positions were filled by individuals with close personal relationships to management, which created a perception of favoritism among employees. This made it difficult for some team members to feel that concerns were being handled equally and objectively. Overall, while the job itself provided valuable experience working with animals, my biggest concerns came from the management style and workplace culture at my specific location. Better communication, more consistent scheduling practices, and a stronger focus on addressing employee feedback would greatly improve the experience for future team members.