Poor management, poor pay - Claims Adjuster PetFirst Pet Insurance Employee Review

Poor pay when compared to responsibility and insurance licensing required. Very poor training program for sales and customer service. Middle managers lack insurance experience and have no knowledge of actual policies being sold. Be prepared to spend lots of time coaching your manager on how a policy works. If in claims, be advised that manager has no veterinary experience either. Needs much hand holding on what medical conditions are and how they relate to policies. They frequently advertise for vet techs for the claims department but do not support maintenance of vet tech license. Prefer for you to be licensed as an insurance adjuster instead.