Some Pros of working for PerfectServe is it is 100% and the necessary equipment is provided by the company. There is great company culture despite working remotely. The onboarding and training process is very thorough. Employees get US and Canadian holidays off.
Cons
Expensive health plans for families. No sick time, it is lumped in with Vacation days. Parental leave is good, but does not compare well to other companies in the industry.
PerfectServe Response
1y
Hi there,
Thanks for your thoughtful review! We're very pleased to hear that you appreciate our remote work culture (and associated equipment), thorough training process, and a yearly schedule that honors both US and Canadian holidays.
Your feedback regarding our benefits package is valuable and taken to heart. These are important considerations for many of our team members, and we regularly evaluate our benefits offerings to ensure they meet the diverse needs of our workforce.
As part of our commitment to continuous improvement, we review our compensation and benefits packages annually and benchmark them against industry standards. Your specific suggestions about health plan costs and parental leave will be considered as we assess our benefits program for future planning.
We appreciate your contributions and thank you for taking the time to provide such balanced feedback that helps us grow as an organization. We're lucky to have you!
The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.
Cons
Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.