Great place to work - Service Administrator PerfectServe Employee Review

4.0
16 Jan 2016
Recommend
CEO approval
Business outlook

Pros

The company is working very hard to make perfectserve exactly what the employees want it to be. For example there are weekly surveys that we do that ask how happy we are and what they can change to make us happier. I have worked for several companies in my lifetime and this is by far the best one I've worked for.

Cons

The main down side is the queue hours change just about every two months, so you may expect to work until midnight and then a few months later find that the hours change and the queue is only open until 6 pm and then a few more months later is changes again. However, they are still very good at scheduling you around your hours despite the change in queue hours.

Explore other reviews about PerfectServe

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

Cons

Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

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PerfectServe Response
1w
Thanks so much for taking time to leave a review! The team that implements our practice customers does INCREDIBLE work, and people like you are a reason why. We'll take your suggestions under advisement as we think of ways to keep this team happy and engaged.
3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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