Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      PerfectServe

      Engaged employer

      PerfectServe reviews

      Amazing Teammates, Poor Management - Customer Success Advisor PerfectServe Employee Review

      2.0
      8 Mar 2021
      Customer success advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      - The people on your team are almost certainly amazing - Large company so it’s pretty easy to move into new roles - The development side of the company gets stuff done

      Cons

      - Way to many levels of management - Upper management is clueless and has no respect for employees or their concerns. - Middle management is ineffective. - Frequent changes in leadership/ management (in just over a year I had 4 different managers)

      avatar
      PerfectServe Response
      5y
      Thanks for taking the time to provide this feedback. While it's difficult to hear, advice like this can help us get better as a company. We're taking a careful look at all of our people practices and this includes manager training, promotion policies, and hiring. As you note, we have amazing people and we'd like to continue providing opportunities for everyone to have meaningful career growth. Thank you again for taking the time to provide your feedback and for helping us improve.

      Explore other reviews about PerfectServe

      5.0
      22 Apr 2026
      Practice consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

      Cons

      Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

      avatar
      PerfectServe Response
      1w
      Thanks so much for taking time to leave a review! The team that implements our practice customers does INCREDIBLE work, and people like you are a reason why. We'll take your suggestions under advisement as we think of ways to keep this team happy and engaged.
      3.0
      15 Jun 2026
      It support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      they provide training for the role

      Cons

      the pay is low for the role

      See reviews by: Helpful|Rating|Date|All
      Related searches: PerfectServe jobs | PerfectServe salaries | PerfectServe benefits | PerfectServe interviews
      PerfectServe reviewsPerfectServe Customer Success Advisor reviewsPerfectServe review