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      Percepta

      Engaged employer

      Percepta reviews

      My Work Fam - Marketing Specialist Percepta Employee Review

      5.0
      13 Feb 2025
      Marketing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The team leads here are absolutely fantastic! They guide you through all the changes with genuine understanding and empathy. They truly care about everyone, right up to the highest levels of management. They make sure to incentivize and organize fun activities to keep the team spirit alive. Plus, they’re super consistent with policies, treating everyone equally—no favorites here! Do the right thing, and they’ll always have your back.

      Cons

      As for the cons, there are hardly any. The only downside is that they are no longer offering remote positions, which is how I started back in 2021.

      avatar
      Percepta Response
      1y
      Wow—this is the kind of review every manager dreams of! We’re so glad to hear that your team leads and leadership have made such a positive impact. Creating a supportive, consistent, and fun work environment is exactly what we strive for, so it’s great to know it’s felt. We’ve shared your feedback with the leadership team in Melbourne—trust us, this kind of recognition means a lot! Thanks for being part of the team and for taking the time to share your experience!

      Explore other reviews about Percepta

      5.0
      7 Jan 2026
      Executive liaison
      Recommend
      CEO approval
      Business outlook

      Pros

      There is room for growth. Great health benefits. Flexible schedules. Great perks.

      Cons

      Compensation - Pay is low

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      Percepta Response
      5mo
      Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
      4.0
      10 Jun 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Cons

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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      Percepta Response
      3d
      Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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