Poor leadership - stay away - Zone Manager Percepta Employee Review

1.0
26 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Remote working for some teams.

Cons

Terrible company to work for. Moved an entire department to Mexico and provided minimal assistance to its workers to find other position. Offered so severance package and many of its workers were there for 10+ years. Managers lacked any type of managerial skill and knew nothing about the actual job. Do yourself a favor and stay away! I wish I could provide lower than a 1 star!

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Percepta Response
2y
Thank you for sharing your feedback about your experience at Percepta. We recognize the profound impact this has on each individual who has dedicated so much of themselves to our collective success. In these times of transition, our focus is always on supporting our team. We are committed to retaining as many of our impacted employees as possible and are actively working to assist them in finding new roles within Percepta that align with their skills and interests. Additionally, we hosted informational sessions and LinkedIn Best Practices to provide guidance and information about external opportunities, including those available through government agencies and local businesses. Please know that our priority remains firmly centered on the wellbeing and future success of our team members during this period of change. If you would like to discuss this further, please contact us at percepta.hr@percepta.com.

Explore other reviews about Percepta

5.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

There is room for growth. Great health benefits. Flexible schedules. Great perks.

Cons

Compensation - Pay is low

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Percepta Response
5mo
Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Cons

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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