This works for me! - Digital Engagement Specialist Percepta Employee Review

5.0
5 Aug 2022
Recommend
CEO approval
Business outlook

Pros

I enjoy working here and being of service. I am appreciative of the fact that I am working from home and working for a great company with opportunities for career advancement.

Cons

I'd like to provide more solutions to customers issues when they chat in. I do the best I can with the resources provided, but most that chat in expect that their issue will automatically get resolved by using the live chat method.

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Percepta Response
3y
Thanks for giving some valuable feedback about our chat feature and wanting to help provide more of a frictionless experience for our customers. We appreciate all you do to help them now! Keep up the great work.

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5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

This company used to be a lot better

Cons

It went extremely downhill and they pretend you’re still getting paid enough to put up with that lol

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