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      Percepta

      Engaged employer

      Percepta reviews

      If you don't have any degrees or certifications, this is good - Customer Experience Specialist Percepta Employee Review

      3.0
      25 Jan 2021
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay (16$ is good, especially if you don't have a degree or certifications) Work from Home (even though temporarily) Team Communication (if you have a good team its really cool)

      Cons

      Customers (A lot of them rude and annoying) Inability to Choose Schedule (Shift bid sucks unless you're ranked high)

      avatar
      Percepta Response
      5y
      We're glad you're satisfied with the compensation we offer and enjoying working from home. We know the job can be challenging at times, especially when a customer is rude. Thank you for all your hard work! While we strive to be flexible in terms of scheduling, we're always looking for ways to improve. Don't hesitate to drop us a line at Percepta.hr@percepta.com if you have any ideas.

      Explore other reviews about Percepta

      5.0
      16 Jan 2026
      Business operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Cons

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Percepta Response
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      5.0
      24 Jun 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

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