Pros
There is a considerable amount of trust and autonomy placed on employees at Peppercomm. But it comes at a major cost.
Cons
There is no structure or organization at the company as it stands. Team leads blindly say yes to any and all client requests, and then look to their thin mid-level and junior staff to make it happen. The only reason autonomy is given is to delegate the brunt of the work down as far as it can go – there are no learning opportunities accompanying the responsibility given. Contrary to the previous review, it’s actually pretty difficult to skate by with minimal effort, because there is more work to do than a staff double Peppercomm’s current size can handle. Since last year’s agency split, no investment has been put into the staff. The previous review here also claims that a small few “soured” the culture, but the reality is that Peppercomm split and forgot how to take care of its employees. Those who try to speak up are marked as problems by management or ignored. Morale is at an all-time low across the agency (not just among the people speaking up), and there is no effort to foster culture outside of the high-level employees who leave early to go to happy hour together. No team building. Few company events. Peppercomm was allegedly a family at some point, but things have clearly changed. There’s more to say about the toxic culture of gossip and backstabbing (just look at, you guessed it, the previous review) but I’ve hopefully said enough to get my point across. Please don’t work here, the recent string of bad reviews are no coincidence.