Prepare to work hard only to not be appreciated. - Assistant Service Manager Pep Boys Employee Review

1.0
4 Jun 2014
Recommend
CEO approval
Business outlook

Pros

I started for PepBoys as a part time parts person/cashier/delivery driver. I got an opportunity for a full time position as a service writer. With some luck, I was given an opportunity to move into a management position and prove myself.

Cons

There have been some recent slashing of work hours that was supposed to only have been a week long has become almost 2 months long. Believe me, going from 45hrs a week to 35 hurt my bank account big time. All the Area Director seems to care about are "metrics" and "psqi" and could care less that our location's sales have been fantastic. The added stress that is put on us doesn't motivate anyone at all. Especially, since PepBoys doesn't pay enough to deal with verbally abusive customers.

Explore other reviews about Pep Boys

5.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not very many pros to this job, maybe a good starting point for a future career

Cons

You do not have the tools to work on modern vehicles

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