Fun and great place to work all employees get along with each other. - Sales Associate Pep Boys Employee Review

3.0
14 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Great customers and the customers are nice and they respect the employees. The manager Mike makes sure that every customer is satisfied before they leave the store with products. Great teamwork because everyone helps out where they can.

Cons

Not enough hours to work. Have to work every weekend. Certain employees receiving special treatment from management. Keeping rewards cards revenue up.

Explore other reviews about Pep Boys

5.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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