Great Place to start off... - Anonymous employee Pep Boys Employee Review

3.0
26 Jun 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great experience for entry level applicants -Builds Sales and Customer Service Skills -You learn a lot about the daily operations within the automotive industry - even outside the company. -Can be a very fun place to work with. -Network with several outside vendors which creates a nice personal/professional network pool.

Cons

-Poor upper management. -Low compensation -VERY stressful environment. Especially for service advisers.

Explore other reviews about Pep Boys

5.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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