Good people in the store, bad upper management - Express Service Technician Pep Boys Employee Review

2.0
7 Jun 2012
Recommend
CEO approval
Business outlook

Pros

Extremely flexible on hours, but only because they've ruined their reputation and they don't get much business.

Cons

Hire too many people with little to no experience to the point where people are standing around and nobody is able to make any money

Explore other reviews about Pep Boys

5.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not very many pros to this job, maybe a good starting point for a future career

Cons

You do not have the tools to work on modern vehicles

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