Very good entry level (EDITED) - General Service Technician Pep Boys Employee Review

1.0
17 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Commissions, room for advancement. You have a base rate plus labor bonuses for virtually everything you do in the shop. EDIT: they lied about my pay, and they lied about my hours. I don't earn a book rate OR commission, because I just got paid today and all my work is suspiciously absent. I'm also being made to work 32 instead of 27 hours. We recently got a new manager who refuses to let me rest, despite that I had agreed with the previous manager, the one who had hired me, that I needed to sit and rest on occasion due to my weight. He has also been rather cruel to me, telling me to find something to do when not working on a car, only to turn around and berate me for my choice of activity. Another coworker regularly harasses and humiliates me, while the managers do nothing. As a fresh hire, it is doubtful any complaints I register with HR will be taken seriously, and will probably just get me fired. I'd like to kill my self at this point but it will probably just give my manager something to laugh about.

Cons

Corporate policy can be overly stifling at times. Most of their "benefits" often don't work at all or may even cost you more money. Everything is decidedly poor. It is now hard to find any joy in my work. I used to really like it, I truly did.

Explore other reviews about Pep Boys

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Through my career I have learned a lot on the automotive industry.

Cons

Corporate found a way to cut payroll by approximately $1k monthly to former assistant managers by eliminating the overtime associated with the position and eliminating the position , renamed it and lowered the hourly rate and put them under " commission ". Results...many guys looking for a new job cause with cost of living constantly increasing pay went down drastically plus most stores are understaffed but corporate keeps pushing for productivity, really bad work environment.

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