Pros
Total integrated support network among the various franchisees. When facing questions or complex aspects of the payroll process, whether in my market or in markets beyond my immediate borders, I have a network of proven professionals with the experience and depth to help me solve any problem as it relates to payroll compliance.
Cons
We charge a tad more because of the enhanced service accessibility and delivery (No Call Center or telephone hell for our clients)--this makes competing against low ballers in an inflationary environment challenging at times.