Call Center job disguised by Account Manager Title - Account Manager Paylocity Employee Review

We value your thoughts and feedback. At Paylocity, we understand that our Account Managers are at the forefront assisting with client related needs and are especially busy during Year End. We encourage our Account Managers to partner with their leader if ever feeling overwhelmed so that help, and guidance can be provided. During training, AM’s are also introduced to resources to leverage after training such as zoom hotlines/leadership lines for questions, PEAK, and mentors. We encourage employees to speak directly with their manager or HR Business Partner for added support. We are also making efforts towards better distributing the workload in association to call volume. Additionally, we recognize the growth of our company and are actively hiring additional Account Managers. We greatly appreciate all of our Account Managers hard work, commitment, and feedback as we strive to ensure PCTY a great place to work for all.