Unsupportive and Disorganized - Software Developer Paycom Employee Review

2.0
10 Oct 2024
Recommend
CEO approval
Business outlook

Pros

- Great events for employees to participate and was able to build great friendships with other employees. - Hybrid schedule was very nice - The benefits were decent

Cons

The way they dictate your worth as an employee does not corresponds with the work you do. People are willing to pick up tickets that are below their skill level and leave the people who are inexperience with ticket that are above their skill level. They do not manage their developer well enough and do not understand the capabilities of each developer. The people that are left with tickets that are above their skill level will be left in the dirt, as you will be blamed for not producing quick enough or the people you ask for help will then take credit for what you've done. The team leads change constantly and do not give much guidance through our tasks. During the probation highly recommend to reach out to TL about your performance, as they won't tell you until your probation is done. You will not know what you are expected to do until you have no safe net. They don't care about getting difficult tickets finish they only care about how many tickets you've done. If someone were to do one difficult ticket that took a while and another one were to do a lot of small tickets. The person that did the small tickets would most likely be considered better performing. The 4 dollar lunch are actually miserable. Wanted to point that out since they like to advertise it.

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Paycom Response
1y
We appreciate your feedback. At Paycom, we believe in the structure and processes we have put in place to support our employees. We value every team member's contribution and strive to create a workplace that fosters growth, grit and determination – where our team members can accelerate their careers and reveal their full potential. We recognize that effective communication is a shared responsibility between leaders and team members and sincerely hope you took the opportunity to share your concerns with your leader before parting ways. If not, please reach out to our leadership team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment to be working in

Cons

Job security was really scary

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Paycom Response
1w
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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