Very high turnover, extreme micromanaging and unrealistic expectations - Sales Representative Paycom Employee Review

1.0
6 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Base pay & benefits were very good. Coworkers were good, but always very stressed.

Cons

Micromanaging is at an all-time high. CEO said Zoom was dead and requires all meetings to be in person. This is okay if you have a territory in your backyard, but when you have to travel 3-4 hours to get to these meetings, it’s not realistic. If a prospect cancels on you ahead of time, you are expected to show up anyway (regardless of the distance) and force anyone to meet with you. They praise people who camp out in parking lots for hours to wait for someone to talk to them. The CEO glamorized getting restraining orders from companies because that “shows how much we want their business”. The training is bogus and does not prepare you for these C-Level meetings you have to run by yourself and have no idea what you’re talking about. The sales process also changes every 2 weeks and you are expected to start executing these changes the day they tell you about it. They just run a 20 minute role play and say, “forget everything you learned before and start doing it this way”. If all you care about is getting rich, maybe this job is for you. If you care at all about your sanity, stay away.

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Paycom Response
3y
Paycom works diligently to properly train its team members so they feel confident in achieving their career goals. We're disappointed to read your review as it doesn't reflect our standards. If you have additional feedback, please contact our HR leaders at hrmgmt@paycomonline.com so we can learn more about your experience.

Explore other reviews about Paycom

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

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Paycom Response
20h
We appreciate your feedback, and it’s great to see your experience reflect the kind of supportive and collaborative team environment we maintain across Paycom!
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

1
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Paycom Response
20h
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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