-They have such an egotistical "our software is god" complex. Doing well in your job is not enough, you must embrace the toxic (fake) positivity to move up the green koolaid-ridden corporate ladder.
-The Client Relations Role is a joke. For anyone with tech industry experience you will know what I'm talking about here.... what they have essentially done with this role is combine multiple tech industry roles into one. As a Client Relations Rep you will:
1) Prospect into existing accounts/manage a book of business
2)Drive Usage
3) Open up a sales cycle
4) Work the sales cycle all the way to close
5) Demo the software
6)Set up their software for them/implement it
7)Train them on it
8)Hit a weekly sales quota AND weekly meeting quota. You need to have 6 to 11 meetings a week AND have one 6hour "best practice" meeting PER week with customers.
At other tech companies these are the responsibilities of at least 3 different roles. (Account Executive, Solutions Consultant, Customer Success Manager). The crazy thing about this is that any of those single roles pay more at other tech companies than the Client relations role at Paycom. You work more and make less. Please don't fall for this. Get your experience and get out for some serious earning and improved quality of life potential. The grass is greener on the other side.
-Middle managers are not good managers. They are only good Paycom managers meaning they are only good at one thing (which is paycom and parroting what their managers say to their team)
-Compared to other roles in tech the product manger roles underpay, the client relations roles underpay and the outside sales roles underpay. I know the idea of working here and easily breaking 6 figures with your commission sounds appetizing but don't fall for it! Like I mentioned earlier you can go get a similar role with more focused job responsibilities and make even more very easily elsewhere in tech.
- They are so brainwashed that they interpret the fact that Chad their CEO is the highest paid CEO in the S&P 500 as a good thing but don't question that maybe that's because he consolidates multiple roles into one to pay his people less meaning more $$$ for him. You will need to embrace this type of cult thinking to prosper here so get ready
-If their HR team somehow responds to this review please take note that they will defend themselves in very corporate language and not have any humility or ability to actually take constructive feedback. They will say something like "sorry that you where not a fit and your experience was not up to our hopes". In reality I'm not a disgruntled ex employee. I was hitting my quota, I had great rapport with my customers and got along great with my colleagues. I left willingly for a better opportunity with more pay, potential and autonomy. I know a bad investment of my time and energy.
I write this review to save you from wasting your potential and being convinced that this is the best place for you to work.
