Money driven, not people-centric - Outside Sales Representative Paycom Employee Review

1.0
23 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Pay potential (but really not worth the toxic environment)

Cons

When I was approached by the recruiter, while excelling at another company in sales, she made Paycom sound like a dream in terms of flexibility, bring dog into the office, huge payout in your first year, 95% retention rate of reps, immediately start seeing sales come in, etc... Virtually none of it was true. No dogs at work, 50% retention rate or less for new reps, won't see a sale possibly all year, etc. Without literally any training you are expected to be on the phones in the first few weeks cold-calling CEOs without the ability to answer questions or fight objections, the actual training is entirely virtual and very awkward as you are constantly put on the spot- definitely not a "safe" learning environment. It is absolutely expected that you work 10-12 hour days, without lunch breaks from the very beginning. My training literally started at 11AM and went for four hours. The "homework" and calls required are obscene as you are trying to learn a new product. The actual training was clunky and confusing, as it was all virtual and felt like the trainer was trying to sell us on her lavish lifestyle the entire time by dropping hints about the money she makes and providing very little hard skills for the job. My interactions with my actual manager were unsympathetic and cold - they are obviously 100% money driven and not concerned with the human. Its also worth noting that the benefits are not great. I was confused as to why employees brag about it because maternity leave, days off, medical, absolutley all offerings are the worst I've had and my interactions with HR were terrible.

avatar
Paycom Response
6y
We appreciate you taking the time to share your feedback with us, and we're sorry your time at Paycom was not more positive. We thrive in a competitive industry, and we understand the level of commitment and work ethic required to be successful in our sales roles may not be the best fit for some. During the recruiting process, our team works diligently to communicate the expectations and high standards associated with our competitive sales positions. Through our nationally recognized sales training programs, our team is equipped with the tools necessary to become a champion of our sales process and a strategic partner for our clients. If your experience did not match these expectations, we hope you were able to share these issues with your HR Business Partner before departing. Regardless, we will be sure to share this feedback with our leadership team. Thank you for your contributions while on the Paycom team. We wish you great success in your future endeavors!

Explore other reviews about Paycom

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

avatar
Paycom Response
1w
We appreciate your feedback, and it’s great to see your experience reflect the kind of supportive and collaborative team environment we maintain across Paycom!
2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Fast learning and professional skill growth. * Great people and strong teams. * Recognized name in the OKC community. * Valuable experience that strengthens future career opportunities, especially in Tech.

Cons

Over the past couple of years, career growth has felt extremely limited. Promotions and meaningful raises have become increasingly rare, and many employees believe these decisions are being driven from the very top. Layoffs and terminations have also become common, creating a constant sense of uncertainty. High performers often take on high-visibility projects with aggressive timelines and limited support. The expectations are unrealistic, and even successful delivery doesn’t usually lead to recognition or advancement. Leadership tends to make decisions very late, creating unnecessary urgency and forcing teams into last-minute scrambles. Benefits have declined, opportunities for advancement have become scarce, and overall morale has suffered significantly. There are talented people here and it can be a good place to gain experience, but I would view it primarily as a stepping stone rather than a long-term destination.

3
See reviews by: Helpful|Rating|Date|All