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      Paycom

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      Paycom reviews

      Transition Specialist - Here to Stay! - Transition Specialist Paycom Employee Review

      5.0
      26 Jul 2017
      Transition specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I have worked here for almost 2 years now and I hope to stay with this company until I retire. The Transition Specialist role is very dynamic. Every day is different and you have the opportunity to work with clients from all different industries. I have a lot of freedom. I create my own schedule and manage my own projects, which allows me to adapt my work to my strengths and develop my own style. I enjoy the opportunities to travel during the week. I hated being chained to a desk in previous roles. I have also had the privilege of traveling out of state to take on clients in amazing vacation destination locations. Great compensation - salary + commission + bonuses + car allowance + cell phone allowance There is plenty of room for advancement both in the field on the management track and at our corporate location. I have already been considered for leadership positions. Our leadership is incredible. Our managers are well trained and dedicated to their teams. I have formed a close bond with all of my managers and consider them mentors and friends. There's no micromanagement and I feel comfortable being open and honest with my managers. I feel that they respect me and do everything they can to help me reach my potential. This is a great company for young professionals. The company promotes a culture of work hard play hard. We often meet outside of work for happy hour, team events like races and charity fundraisers, and I can honestly say some of my best friends were made here. The company takes training very seriously and invests quite a bit of money into it. Initially you receive 6 weeks of intensive training in your home office, the corporate office, as well as a shadow week in another field office. We are flown out to Dallas a couple of times a year to train as a department. The accommodations are always really nice and we always have a fun social event planned during the training. I enjoy the intellectual part of the job. It feels good to solve new puzzles every day. The company is on an incredible track right now. We are growing like crazy and experiencing great success. I feel as though I'm on the ground floor of something incredible. Get in while you can.

      Cons

      Sometimes expectations are unrealistically high. We are expected to do things that directly contradict each other. (backend reports due on days that we're expected to be onsite with clients all day, for example). This is not Paycom's fault, but some of the clients you have to work with can be REALLY nasty, which can be stressful. I think that the Transition Specialist role should make more commission. Sales seems to make an unreasonably disproportionate amount considering the amount of work they do on the project in comparison. I think they should change the "Transition Specialist" title. In reality, we are Project Managers, and we should have a title that reflects that. This is not a role for the meek or faint of heart. You have to have confidence, swagger, and resilience to stand up to clients and face difficult challenges. Long days/nights during the end of the year. TSRs can be assigned way too many accounts and their work suffers.

      avatar
      Paycom Response
      8y
      Thank you for the review and sharing your experience. Based on your experience, we hope you understand that when it comes to innovation and serving our clients we set the bar high at Paycom. Please also understand that our clients are also trying to serve their organizations and employees. It’s our role to guide them when they are under stress and need assistance, but we never regard them as “nasty.” At Paycom, we encourage you to rely on your grit and patience to support those clients. Your feedback is important to us and it will be shared with the management team.

      Explore other reviews about Paycom

      5.0
      25 Jun 2026
      Account manager (paycom specialist)
      Recommend
      CEO approval
      Business outlook

      Pros

      Get to meet new people every day, the environment and culture is amazing, and I am always welcomed wherever I go!

      Cons

      Stressful getting the hang of things. Took a couple months. Very worth sticking around because there is great potential to move up.

      avatar
      Paycom Response
      6d
      We're proud of the welcoming, collaborative culture at Paycom, and it's great to see that come through in your day-to-day experience. Thank you for sharing!
      2.0
      17 Jun 2026
      Transition specialist representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

      Cons

      - Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

      4
      avatar
      Paycom Response
      1w
      We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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