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      Paycom

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      Paycom reviews

      Proceed with caution. - Anonymous employee Paycom Employee Review

      3.0
      6 Jul 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Certain positions and departments pay well, but not all. - Medical insurance costs $1 per pay period, which is hard to beat. - On-site gym is nice, but equipment is outdated. - There is room for advancement, but it has a price (your life). - The majority of employees are great people. - The HR department is top-notch. I've never worked for a company whose HR department can compare to Paycom's.

      Cons

      - A large portion of employees are overworked and underpaid, sometimes to an extreme. - Various positions and departments require 8+ hours of overtime, including weekends. - A great culture is preached, but people make the culture. When people are unhappy, the culture suffers. No event can change this. (As an example, they recently celebrated Customer Service Week with an on-site carnival. However, the majority of customer facing employees were unable to leave their desk to enjoy the event. Ironic, right?) - Even though Paycom recently opened a new parking garage, traffic is terrible. Even with traffic cops at entrances and nearby stoplights, it can take up to 30 minutes to even start heading home. - Write-ups are easy to come by. I was never written up, but I'd need more than two hands to count the number of people I know who were written up for the tiniest, petty reasons. - Team leaders are all over the board. I don't believe Paycom has found a good way to determine who to promote into these small management positions. Some are great, but there are some terrible team leaders who should not be where they are and upper management has never focused on this issue.

      avatar
      Paycom Response
      8y
      We appreciate your candor regarding your experience and we too recognize the quality of our HR team. We do want to take a moment to clarify a few things you mentioned in your list of cons. First, we benchmark our total compensation and Paycom continually exceeds Department of Labor standards for compensation within our industry. Secondly, we do want to make sure that our employees enjoy our “work hard, play hard” culture and during events like the carnival, employee groups are staggered so that everyone has a chance to participate while our customers remain served. Regarding traffic, it is a challenge we’re continually working to improve and understand it isn’t ideal. Paycom makes a significant investment in training its employees and this includes identifying and developing new leaders throughout the organization. As the company continues our growth, we will continue to adapt and improve our processes to prepare our employees in order to ensure their success, thus, making the company more successful. Your review has been sent to members of our management team.

      Explore other reviews about Paycom

      5.0
      18 Jun 2026
      Client relations representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

      Cons

      There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

      avatar
      Paycom Response
      20h
      We appreciate your feedback, and it’s great to see your experience reflect the kind of supportive and collaborative team environment we maintain across Paycom!
      2.0
      17 Jun 2026
      Transition specialist representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

      Cons

      - Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

      2
      avatar
      Paycom Response
      20h
      We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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