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      PayPal

      Engaged employer

      PayPal reviews

      Used to be a Good Company - Customer Service Representative PayPal Employee Review

      2.0
      29 May 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Benefits Work from home

      Cons

      Out sourcing jobs to overseas agents - No longer offering positions in the US. Pay is not good. The new CEO is not taking the company in a good direction. No ability to move up in the company. No longer hold the same company values as it once did. New values are terrible.

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      5.0
      7 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance. Lot of opportunities to learn

      Cons

      Company is in transition mode

      2.0
      26 Jun 2026
      Product marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, smart people. With new CEO, maybe things will get back

      Cons

      Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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