Great place to gain experience in the payments industry. After you gain your year (not years!) of experience, flee! - Anonymous employee PayPal Employee Review

2.0
4 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Secure job with good benefits. If that's all you want from a company, this is the perfect place for you.

Cons

Company with no vision. So many shuffles in management, in the end no body cares. Projects get abandoned often because no body wants to be responsible, in case it fails. And this points to the real problem with PayPal; it's all about appearances. Life at PayPal in one sentence: 10% doing work and 90% talking about it!. Company religiously follows the 'Stack Ranking' system. And your rank is based on your image, not the quality of your work. Whatever talent that existed has left long ago. So, you are surrounded by people who enjoy a secure job and care nothing about the company. When you bring to attention a fault, be prepared to hear, repeatedly, the line: 'This is what we have and we have to work with it!'. If you are a hard working and passionate person, this is not the place for you.

Explore other reviews about PayPal

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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