Company succeeding in spite of itself - Senior Product Marketing Manager PayPal Employee Review

2.0
13 Nov 2009
Recommend
CEO approval
Business outlook

Pros

Good work/life balance Work for a leading player in the payments industry Work for a company that people are familiar with

Cons

Too many people at PayPal are working on the same things because senior managers are more concerned with building their empires and taking turf away from others than in the overall good of the company. People get promoted based on who they know and what they look like rather than their merits. PayPal does nothing to advance your career. Want to get promoted? Find a manager who likes how you suck up. Want to find a new role in the company? Do it yourself. There'll be little to no support from your management to find the right job for you. Want to get visibility? Sorry, not here. You feed your work to your manager so he/she can report it up and get visibility for themselves.

Explore other reviews about PayPal

5.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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