The world's most loved way to be paid. - Customer Service PayPal Employee Review

5.0
4 Sept 2013
Recommend
CEO approval
Business outlook

Pros

great entry level pay,amazing benefits from day 1, very happy/upbeat environment compared to most call centers, good incentives for meeting your numbers, quarterly bonuses, paid time off, 6 week sabbatical vacation for every 5 years worked, education tuition reimbursement, on site gym and cafeteria, great local discounts, overall very good and positive place to work

Cons

No big cons, patience pays off, normal call center issues can arise but far less than most other call centers out there

Explore other reviews about PayPal

5.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Decent benefits.

Cons

Leadership team is sub par. They can’t stick to any long term plan. Way too much politics.

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