Ready to leave. - Senior Software Engineer PayPal Employee Review

3.0
9 Jan 2009
Recommend
CEO approval
Business outlook

Pros

It has a great business model, with a massive customer base, and by all accounts, it should grow into an absolutely enormous company (if it isn't already). There are no real competitors to speak of, and the area to grow into is enormous.

Cons

As a software engineer, this place has gotten too big for me, and the technology hasn't scaled at all. There's constantly a desperate attempt to manage resources and to make sure no one breaks the site in any way (which is understandable) which means there's way too much process and overhead and not enough time to actually write some code and see how it works. Too many people have conflicting priorities.

Explore other reviews about PayPal

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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