Personal Development Hub - Team Leader PayPal Employee Review

5.0
30 Mar 2016
Recommend
CEO approval
Business outlook

Pros

There is a saying, ' IF YOU WANT TO LIFT YOURSELF UP, LIFT UP SOMEONE ELSE'. Proud to say that PayPal actually gives me an opportunity to develop my subordinates, which eventually develops my skills as a leader. We live by the rule of Servant Based Leadership whereby while we help facilitate development for our subordinates, our leaders help to facilitate and support our development to go to the next level of leadership. We dedicate one on ones with the teammates and commit to it, which I have never experienced in other companies.

Cons

It maybe sometimes hard to make teammates understand why it is not easy to treat everyone equally because of their personal learning / development style however it is still manageable when we explain to them and care to spend some extra time.

Explore other reviews about PayPal

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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