Great product but terrible leadership and support - Account Manager PayMyTuition Employee Review

1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

The product it self is great, the CEO seems to have some type of vision in mind.

Cons

Literally everything else is terrible. Fear driven leadership/ teams, lack of training, setting you up for failure from the start. True story: one of the bits of training advice I received, "Don't mess it up." (They used a less professional word) The word inadequate falls short when describing the account management leadership. Seriously don't bother with this place, They have an insane turnover rate on this position and still haven't figured out it's not the candidates but the leadership that needs replacing.

Explore other reviews about PayMyTuition

5.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

There is no box, you have the opportunity to participate in many aspects of the business from sales to account management, to operations and even product. If you want to learn and get business exposure, there is no better place.

Cons

You will work hard and will be pushed, but for your benefit

1.0
15 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Office is clean and is easily accessible for commuters. -Opportunities to make connections with several other institutions and businesses.

Cons

-TERRIBLE work culture. The CEO of the company works in the same open space as the rest of the employees, and if he is not yelling at you, he is yelling at the overseas employees all day over Teams calls. -Work life balance is non existent with very minimal days off (try 5-7 to start). It is expected of you to arrive well before 9am, and not leave until after 5pm. -Severe lack of training, thrown off the deep end and expected to swim. -By far the worst work culture I have ever experienced. No one takes 1 hour lunch breaks, instead go for “walks” or steps out for 15 minutes to grab a bite to eat before returning and eating at their desk. -Praise for good work is non existent.

3
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