Meh - Customer Service PayFast Employee Review

2.0
22 Feb 2023
Recommend
CEO approval
Business outlook

Pros

No shifts, salary was okay, most of the people are amazing.

Cons

Favoritism and micro management was prevalent. Culture was amazing but became toxic.

Explore other reviews about PayFast

3.0
17 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Fair compensation and benefits. Ability learn and grow if you work well under pressure.

Cons

Constant change with poor communication.

1.0
12 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great people to work with. PayFast used to be an amazing company to work for but after key people left and was bought over 3 times it has no resemblance of what it once was.

Cons

Management lacks transparency (say's one thing but does another), blames developers for poor planning and delivery (where devs was not part of or not listened to by management/product), lack of professionalism, lack of vision, lack of trust and lack of overall incentive. I could go on and on.

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