Change - Customer Service Representative PayFast Employee Review

3.0
16 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Exciting changes were promised for the merge of PayFast and PayGate, along with Network International.

Cons

The original ext team from PayFast left and was replaced with PayGate employees PayFast is now just the name of the company, but the people, the employees who worked hard to build the company to the status it has today is no longer part of the amazing company we once knew, built and maintained. We have been replaced

Explore other reviews about PayFast

3.0
17 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Fair compensation and benefits. Ability learn and grow if you work well under pressure.

Cons

Constant change with poor communication.

1.0
12 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great people to work with. PayFast used to be an amazing company to work for but after key people left and was bought over 3 times it has no resemblance of what it once was.

Cons

Management lacks transparency (say's one thing but does another), blames developers for poor planning and delivery (where devs was not part of or not listened to by management/product), lack of professionalism, lack of vision, lack of trust and lack of overall incentive. I could go on and on.

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